For delivery of goods we use courier services DPD, courier price depends on customer´s country (including VAT). We usually prepare and ship the goods the next business day after receiving the order. After exporting the courier will deliver the goods within 1 to 2 days. Delivery and shipping times may be extended during Christmas or other special occasions.
When taking over the goods, please check the packaging carefully. Do not take delivery that is visibly damaged! In the case of minor damage such as: breach of the protective foil, deformation of the corner of the package please insist on writing a claim report, or request a record of the status of the shipment at the time of its receipt. This will make it easier to resolve your claim. If you have a complaint, please do not hesitate to contact us at +421 918 653 481 or email firstname.lastname@example.org.